Refund policy
Thank you for shopping with The Boy Crew. Weโre committed to making sure you and your little ones love every purchase. If youโre not completely satisfied, weโre here to help!
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Returns
We accept returns on full-priced items within 7 days of delivery.
To be eligible for a return:
โข Items must be unworn, unwashed, and in their original condition
โข Tags must still be attached
โข Items must be free from stains, scents, or signs of wear
โข Final Sale items cannot be returned
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How to Start a Return
1. Email us at theboycrew5@gmail.com with your order number and reason for return.
2. Our team will respond within 1โ2 business days with return instructions.
3. Once your return is received and inspected, weโll process your refund.
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Refunds
โข Refunds will be issued to your original payment method
โข Please allow 5โ7 business days for the refund to reflect
โข Shipping fees are non-refundable
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Exchanges
We do not offer direct exchanges. If you need a different size or color:
โข Please return the original item for a refund
โข Place a new order for the item you need
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Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 3 days of receiving it.
Send a photo to theboycrew5@gmail.com , and weโll take care of it right away.
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For any questions, reach out to us at theboycrew5@gmail.com โ weโre always happy to help!