Refund policy

Thank you for shopping with The Boy Crew. We’re committed to making sure you and your little ones love every purchase. If you’re not completely satisfied, we’re here to help!

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Returns

We accept returns on full-priced items within 7 days of delivery.
To be eligible for a return:
• Items must be unworn, unwashed, and in their original condition
• Tags must still be attached
• Items must be free from stains, scents, or signs of wear
• Final Sale items cannot be returned

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How to Start a Return
1. Email us at theboycrew5@gmail.com with your order number and reason for return.
2. Our team will respond within 1–2 business days with return instructions.
3. Once your return is received and inspected, we’ll process your refund.

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Refunds
• Refunds will be issued to your original payment method
• Please allow 5–7 business days for the refund to reflect
• Shipping fees are non-refundable

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Exchanges

We do not offer direct exchanges. If you need a different size or color:
• Please return the original item for a refund
• Place a new order for the item you need

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Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of receiving it.
Send a photo to theboycrew5@gmail.com , and we’ll take care of it right away.

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For any questions, reach out to us at theboycrew5@gmail.com — we’re always happy to help!